A deposit is required at time of booking to request services. Special designated vacations and bookings made 45 days (all referenced days are calendar days) or less prior to departure, will require full payment at time of booking. All balances are due 45 days prior to departure. Special deposit policies may apply to certain products and will be advised at time of booking. If payment in full is not received 45 days prior to departure, airline and all other reservations will be canceled. Maeva Tours is not responsible for any penalties, fare increases or fees charged for reinstating an airline reservation or all other services due to non-payment. Certain vacation packages or individual vacation components may require full payment at the time the reservation is made.


Payment may be made by check, bank deposit, debit and credit card from American Express, Diner’s Club, Discover Card, MasterCard, Optima, Visa

Maeva Tours only accepts responsibility for a customer’s check if customer’s check is made payable to “Maeva Tours”. All returned checks are subject to a $45 service charge.


Maeva Tours accepts reservations up to three business days prior to departure, if permitted by air carrier tariff rules and subject to availability. For reservations accepted within 30 days before departure, a special handling fee of $100 per booking will be assessed.


6/1/11 to 10/31/11
12/11/2011 to 1/6/12.


1/7/011 to 5/31/11;
11/1/11 to 12/10/11.


Documents will be mailed 14 to 21 days prior to departure if payment in full is made at least 45 days prior to departure. Documents will not be released until full payment has been received. Late payments may require documents be sent by overnight shipment billed to recipient.


U.S. citizens are required to possess a valid passport that must be valid for at least three months after leaving French Polynesia. Citizens of all other countries may need a VISA in addition to a valid passport and should consult the nearest French Consulate or French Embassy as early as possible. Travelers who are required to have a VISA should apply as early as possible since it can take several weeks to obtain a VISA. It is solely the passenger’s responsibility to ensure that all required travel documents are complete and up to date for valid entry into the country. No refunds will be made to customers affected by their failure to possess proper documents.


A fee of $125 per booking, per change will be assessed for each voluntary change made to the original booking, including change in assigned flights before departure (if possible), hotel/cruise or room category, departure date and/or itinerary. Additional change fees may be charged by the airline and other suppliers. Changes made less than 30 days before departure are subject to a $200 charge per change, plus any airline, hotel/cruise or other supplier change fees that may apply. Change fees will be waived if caused by airline originated changes.


Any change made to a booking will result in the booking being re-priced to the rate in effect at the time the change is made. A name change is a ‘cancellation’ resulting in a new reservation in the new name.


    Days Before Departure           Cancellation Fee (per person)
  • 45 or More                                    $150
  • 44 to 7                                           $250
  • 6 to 1                                             $500
  • On or After Day of Departure       100% of Vacation Price

Additional cancellation fees may be charged by suppliers and airfare cancellation fees or nonrefundable fares may also be charged by the airline and will vary by fare and air carrier. In addition, other hotel imposed non-refundable, restricted rates, cancel and change fees, including any other land supplier with restricted cancellations and change fees may apply. This includes all travel dates including any Holiday travel. Once a vacation has begun, there will be no refunds made for any unused or partially used vacation features or services including hotel/cruise accommodations, meals and excursions. All unused air transportation, at all times, is subject to carrier(s)’ tariff rules.

In all cases, cancellation fees will apply and are non-refundable for any reason, including sickness or other emergencies. Maeva Tours reserves the right to cancel any vacation prior to departure for any reason. Should this happen, refunds will be made without any further obligation by Maeva Tours It is strongly recommended that you protect yourself against losses due to cancellation and trip interruption by purchasing Maeva Tours Travel Protection Plan insurance. For more information, visit www.maevatours.com and go to Travel Protection Plans & purchase.

Upon cancellation of the transportation or travel services, where the passenger is not at fault and has not canceled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the passenger, all sums paid to the seller of travel for services not provided will be promptly paid to the passenger, unless the passenger advises the seller of travel in writing, after cancellation. This provision does not apply where the seller of travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed upon transportation or service. In this situation, the seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler.

Maeva Tours is registered under the California Seller of Travel Law
Registration #: 2067021-40